Privacy Policy
Last updated: January 2025
Information We Collect
We collect information you provide directly to us, such as when you use our interactive brief builder, request services, or contact us. This includes your name, email address, company information, project details, and payment information.
We also automatically collect certain information about your device and usage of our services, including IP address, browser type, operating system, and pages visited.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our sound design services, process transactions, send you technical notices and support messages, and communicate with you about our services.
We may also use your information to personalize your experience, analyze usage patterns, and develop new features and services.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business.
We may also disclose your information if required by law or to protect our rights, property, or safety, or that of our users or others.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security assessments.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized content and advertisements. You can control cookie settings through your browser preferences.
Our website uses essential cookies for functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings.
Third-Party Services and Integrations
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
We may use third-party analytics services, payment processors, and communication tools that have their own privacy policies and data handling practices.
Data Retention and Deletion
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information, subject to certain exceptions.
Project files and deliverables may be retained for extended periods to provide ongoing support and maintain service quality.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, update, correct, or delete your information. You may also have the right to object to or restrict certain processing activities.
You can opt out of promotional communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
We comply with applicable data protection laws and regulations, including GDPR for European users and CCPA for California residents.
Children's Privacy Protection
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Parents and guardians are encouraged to monitor their children's internet usage and help enforce this policy.
Business Transfers and Changes
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
Your information will remain subject to the protections described in this privacy policy unless you consent to different treatment.
Updates to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website.
Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.
Contact Information for Privacy Matters
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us through our website contact form. We will address your privacy concerns appropriately.
For urgent privacy matters or data protection officer inquiries, please indicate the nature of your request in your communication.