Terms of Service

Acceptance of Terms and Service Agreement

By accessing and using Playful Soundcraft's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

These terms constitute a legally binding agreement between you and Playful Soundcraft regarding your use of our sound design services, website, and related offerings.

Service Descriptions and Scope

Playful Soundcraft provides sound design services including sonic identity systems, UX audio design, film and game soundscapes, and related creative services. Our offerings include project-based work, retainer agreements, and library licensing.

Service specifications, deliverables, timelines, and pricing are detailed in individual project agreements and proposals. We reserve the right to modify our service offerings at any time.

User Responsibilities and Conduct

You are responsible for providing accurate information, maintaining the confidentiality of your account credentials, and using our services in compliance with all applicable laws and regulations.

You agree not to use our services for any unlawful purpose, to infringe on intellectual property rights, or to interfere with the proper functioning of our website and services.

Intellectual Property Rights and Ownership

All content, designs, audio files, and materials created by Playful Soundcraft remain our intellectual property until full payment is received and ownership is transferred according to the specific project agreement.

You retain ownership of any materials you provide to us, and grant us necessary licenses to use such materials in the performance of our services.

Payment Terms and Billing Procedures

Payment terms are specified in individual project agreements. Generally, we require a deposit before beginning work, with remaining balances due upon completion or according to agreed milestones.

Late payments may incur additional fees. We reserve the right to suspend services for accounts with overdue balances and to pursue collection of unpaid amounts.

Project Delivery and Revision Process

We deliver completed work according to agreed timelines and specifications. Revision rounds are included as specified in project agreements, with additional revisions available at our standard rates.

Final deliverables are provided upon full payment and client approval. We maintain project files for a reasonable period to provide ongoing support.

Cancellation and Refund Policies

Project cancellations must be submitted in writing. Refunds are calculated based on work completed and expenses incurred. Deposits and work-in-progress are generally non-refundable.

We reserve the right to cancel projects that violate these terms or become unfeasible, with appropriate refunds for unused portions of payments received.

Limitation of Liability and Damages

Our liability is limited to the amount paid for the specific service in question. We are not liable for indirect, incidental, or consequential damages arising from the use of our services.

We do not provide warranties regarding the commercial success or market reception of our creative work, as these factors depend on numerous variables beyond our control.

Confidentiality and Non-Disclosure

We maintain strict confidentiality regarding client projects and proprietary information. We will not disclose confidential information without written consent, except as required by law.

Clients are expected to maintain similar confidentiality regarding our proprietary methods, techniques, and business information shared during the course of our relationship.

Force Majeure and Unforeseeable Circumstances

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or other force majeure events.

In such cases, we will make reasonable efforts to minimize delays and communicate with affected clients about revised timelines.

Dispute Resolution and Governing Law

Any disputes arising from these terms or our services will be resolved through binding arbitration in accordance with applicable arbitration rules. These terms are governed by the laws of our jurisdiction.

Both parties agree to make good faith efforts to resolve disputes through direct negotiation before pursuing formal dispute resolution procedures.

Modifications to Terms and Service Changes

We reserve the right to modify these terms at any time, with changes taking effect upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

We may also modify, suspend, or discontinue any aspect of our services with appropriate notice to affected users.

Termination of Services and Account Closure

Either party may terminate ongoing service relationships with appropriate notice as specified in individual agreements. We reserve the right to immediately terminate services for violations of these terms.

Upon termination, all outstanding obligations remain in effect, and we will provide final deliverables for completed and paid work.

Contact Information for Legal Matters

For questions regarding these terms of service or legal matters related to our services, please contact us through our website contact form.

We will address legal concerns appropriately and maintain clear communication regarding our terms and policies.